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Learn how ChatAds handles your data and best practices for keeping your API keys secure in production environments.
ChatAds processes messages in real-time and does not store message content after processing. We retain:
  • Usage logs (request counts, timestamps)
  • Error logs (for debugging, anonymized)
  • Team/account configuration
See our Privacy Policy for details.
Never expose your API key in client-side code. Best practices:
  • Store in environment variables
  • Use server-side API routes
  • Rotate keys if exposed
  • Use separate keys for dev/prod
# .env (never commit this file)
CHATADS_API_KEY=cak_your_api_key
ChatAds is not currently SOC 2 certified. We follow security best practices including encrypted data transmission (TLS 1.3), secure API key storage, and minimal data retention.For enterprise customers with specific compliance requirements, contact chris@getchatads.com to discuss your needs.
ChatAds is not HIPAA compliant and should not be used to process Protected Health Information (PHI). The API automatically strips PII from messages, but this doesn’t meet HIPAA requirements.If you’re building healthcare applications, ensure ChatAds only receives non-PHI content or contact us about enterprise compliance options.
ChatAds processes message content in real-time to extract product keywords but does not store the original messages after processing. We retain:
  • Stored: Usage counts, timestamps, error logs (anonymized), team configuration
  • Not stored: Original message content, user identifiers, conversation history
Messages pass through our systems only for the duration of the API call. See our Privacy Policy for complete details.
ChatAds automatically strips Personally Identifiable Information before processing, including email addresses and API keys. This is always enabled and cannot be disabled.
Go to Account > Delete Account and type your email to confirm. Your account enters a 30-day soft-delete period:
  • Log back in anytime to restore
  • After 30 days, all data is permanently deleted
Note: You cannot delete your account if you’re the sole owner of any teams. Transfer ownership first.
Yes, within 30 days. Log in with your credentials and click “Restore Account” to recover your account, team memberships, and settings.