> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getchatads.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why No Offers?

> Diagnose why the widget isn't inserting affiliate links

If replies aren't carrying affiliate links, work through the checks below in order. First, confirm the relevant toggle is actually on: both monetization paths are opt-in on the **Monetize** tab (see [Monetization](/guides/chatads-monetization)).

## Amazon Affiliate Links

| Check                              | Why it blocks offers                                                                                                                                                                    | Fix                                                            |
| ---------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------- |
| Associates tag missing             | The Amazon toggle is on but no tag is set, so no links can be attributed - the dashboard shows a warning in this state                                                                  | Add your tag on the Monetize tab                               |
| Daily ad cap reached               | A visitor who has already seen their capped number of sponsored links today gets no more until tomorrow                                                                                 | Raise or remove the cap, or test in a private window           |
| Product Pushiness set to `low`     | The AI only mentions products when the visitor is clearly shopping, so many replies contain nothing to monetize                                                                         | Raise pushiness on the Monetize tab                            |
| Sponsored links per reply          | Each reply carries at most 1 sponsored link by default (2 if raised); extra product mentions stay unlinked                                                                              | Raise the setting to 2 if you want more                        |
| Category filters too strict        | Allowed/excluded category rules shrink the pool of eligible products                                                                                                                    | Loosen the rules, or prefer exclusions over a narrow allowlist |
| Non-English text                   | Amazon monetization is English-only today                                                                                                                                               | No action - support for more languages is planned              |
| Non-US/UK traffic                  | Sponsored links serve the US and UK Amazon marketplaces only; other geographies are filtered                                                                                            | No action - more marketplaces are planned                      |
| Product quality floors             | Eligible products must be \$20+, 10+ reviews, 3.5+ stars (or your stricter thresholds); cheap or poorly-reviewed matches are suppressed by design                                       | Nothing to fix - this protects conversion quality              |
| Auto-blocked category              | The matched product falls in a permanently excluded low-value category (Books, Software, Grocery, etc. - full list on the Monetize tab)                                                 | Nothing to fix - these categories don't convert                |
| Branded product not in our catalog | When a reply names a specific branded product, ChatAds won't substitute a generic offer. If that exact product isn't in our catalog, neither the brand nor a generic fallback is served | This is intentional - a wrong-brand link erodes reader trust   |

## On-Page Link Scraping

| Check                                 | Why it blocks offers                                                                                                               | Fix                                                                                                                       |
| ------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------- |
| Phrase mismatch                       | The AI wrote "Nike shoes" but your on-page link says "Nike sneakers" - matching is phrase-based, so it doesn't insert              | Generative text can't be forced verbatim; links insert when phrasing aligns                                               |
| Unrecognized affiliate partner        | Your links use a network or plugin we don't detect yet                                                                             | [Email us the partner](mailto:team@getchatads.com?subject=Affiliate%20Partner%20Scraping%20Request) - additions are quick |
| External link without a redirect tool | External page product links only insert when Skimlinks, VigLink, or Sovrn is on the page; otherwise an external link earns nothing | Add a page-level redirect tool, or rely on same-site links                                                                |
| Never-monetizable domain              | Links to Reddit, Wikipedia, YouTube, and similar social/reference sites are always skipped                                         | Nothing to fix                                                                                                            |

## Still Seeing No Offers?

If you've walked the tables and links still aren't appearing, [contact support](mailto:team@getchatads.com) with the page URL and an example question - we'll trace the exact reply.