> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getchatads.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Quick answers to the questions publishers ask before and after installing ChatAds

<AccordionGroup>
  <Accordion title="Will ChatAds slow down my site?">
    No. The widget is a single \~30 KB (gzipped) script with no dependencies, it waits for your page to finish rendering before it initializes, and it causes no layout shift. See [Performance](/guides/performance) for the full breakdown.
  </Accordion>

  <Accordion title="Does the AI need to be trained on my content?">
    No. ChatAds works out of the box: it reads the page the visitor is currently on (roughly the first 1,000 words) and answers questions about it. There is no ingestion or training step. You can optionally add a [custom prompt](/guides/customization#custom-prompt) for site-specific instructions.
  </Accordion>

  <Accordion title="Who keeps the affiliate commissions?">
    You do - 100%, on every plan. Amazon links use *your* Associates tag, scraped links are *your* existing links, and ChatAds never takes a cut. ChatAds makes money from its Pro and Business subscriptions.
  </Accordion>

  <Accordion title="Do I need an Amazon Associates account?">
    Only for the Amazon monetization toggle. [Affiliate Link Scraping](/guides/chatads-monetization#affiliate-link-scraping) (reusing the affiliate links already on your page) and plain site chat work without one. If you want Amazon links, [setup takes about 5 minutes](/partners/amazon-affiliates).
  </Accordion>

  <Accordion title="Can I use my existing Amazon Associates tag?">
    Yes. Any valid Associates tracking ID works. We recommend creating a dedicated tracking ID (e.g. `mystore-chatads-20`) so you can see ChatAds-driven conversions separately in Amazon's reporting.
  </Accordion>

  <Accordion title="Does it work with my affiliate plugin or network?">
    Very likely. Link scraping recognizes Amazon, CJ, Awin, ShareASale, Impact, Rakuten, Pepperjam, Geniuslink, Avantlink, Howl, Affilizz, Skimlinks, VigLink, Sovrn, `rel="sponsored"` links, common tracking parameters, and cloaked links from plugins like ThirstyAffiliates, Pretty Links, Lasso, and AAWP. Missing yours? [Tell us](mailto:team@getchatads.com?subject=Affiliate%20Partner%20Scraping%20Request) and we'll add it.
  </Accordion>

  <Accordion title="What happens when I hit my daily message limit?">
    Visitors who already opened the widget that day see "Chat limit reached" with the input disabled; visitors who haven't opened it don't see the widget at all. Limits reset at midnight UTC. See [Rate Limits](/guides/rate-limits), or [upgrade](/guides/chatads-billing) for a higher cap.
  </Accordion>

  <Accordion title="What languages does it support?">
    Chat is English-only today, and sponsored Amazon links cover the US and UK marketplaces. By default the widget hides itself for non-English browsers (you can [change that](/guides/widget-configuration#master-settings)). Broader language and marketplace support is planned.
  </Accordion>

  <Accordion title="Can visitors abuse the chat and run up my usage?">
    The abuse surface is small: per-visitor daily limits (default 20 messages), per-minute burst limits, duplicate-question deflection, and screening that rejects off-topic or prompt-injection messages before they reach the AI (screened messages don't count against your limits). See [Rate Limits & Screening](/guides/rate-limits).
  </Accordion>

  <Accordion title="Can I control which pages show the widget?">
    Yes - include/exclude [page rules](/guides/widget-configuration#page-rules) with wildcards, a mobile toggle, and an English-browsers-only toggle. Rules apply server-side, no redeploy needed.
  </Accordion>

  <Accordion title="Does ChatAds set cookies?">
    No cookies. The widget keeps a small amount of state in `localStorage` (session, daily counters) and does no cross-site tracking. See [Privacy & Data](/guides/privacy-and-data).
  </Accordion>

  <Accordion title="Can I see what visitors are asking?">
    Yes - the [Conversations tab](/guides/analytics#conversations) shows full transcripts (PII-stripped, retained 90 days, exportable to CSV), and it's a great source for content ideas and starter questions.
  </Accordion>
</AccordionGroup>

Still stuck? [Contact support](mailto:team@getchatads.com) - we answer fast.